Custom Wedding Cakes
4-6 weeks
Multi-tier designs with sugar florals or hand-painted details require the most lead time. Holiday weekends book earlier.
From First Inquiry to Final Flourish
Everything you need to know before reaching out - so your booking conversation is smooth, informed, and delightful.
The Ordering Process
Send Your Inquiry
Reach out via WhatsApp with your event date, occasion type, estimated guest count, and any design ideas or inspiration photos. The more detail you share, the faster we can begin.
Consultation & Quote
We'll review your inquiry and respond within 24-48 hours with a personalised quote, flavour recommendations, and tier options suited to your occasion and guest count.
Confirm & Deposit
Once you're happy with the proposal, a 50% deposit secures your date on our production calendar. No date is held without a confirmed deposit.
Design Finalisation
Two weeks before your event, we'll confirm all final design details, dietary requirements, and delivery logistics to ensure everything is exactly as planned.
Delivery & Handover
Your cake is delivered chilled and handled with care. Our team provides setup guidance and care instructions so it arrives at your event in perfect condition.
Lead Times
Plan Ahead for Best Results
Celebration & Birthday Cakes
2-3 weeks
Standard sculpted or stacked cakes for birthdays, showers, and milestone events.
Dessert Tables & Cupcake Towers
3-4 weeks
Full dessert table setups require additional coordination. Cupcake towers are available with shorter notice for smaller quantities.
Deposit & Payment Policy
To secure your booking and begin the design process, a 50% non-refundable deposit is required at the time of confirmation. The remaining balance is due five business days before your event date. We accept bank transfer and major credit cards.
- 50% deposit required to confirm your booking date
- Remaining balance due 5 business days before the event
- Bank transfer and credit card accepted
- Cancellations within 14 days of the event forfeit the full deposit
- Date changes are accommodated subject to availability with 21 days notice
- Custom designs cannot be resold or reallocated after production begins
Frequently Asked Questions
Yes. Tasting sessions are available for wedding cake clients and can be arranged during the consultation stage. A small fee applies which is credited toward your final order.
Absolutely. We welcome inspiration images and will work with you to adapt the design to your event's colour palette and the flavours you've selected. We do not replicate another baker's signature work exactly.
We offer gluten-free and eggless options. Our kitchen is not certified nut-free, so we ask guests with nut allergies to make inquiries directly so we can advise appropriately.
We deliver within our service area in a temperature-controlled vehicle. Multi-tier cakes are assembled on-site at your venue. Delivery fees are quoted at the time of booking based on location.
Minor adjustments to flavour and design elements can be made up to three weeks before your event at no extra cost. Significant structural changes requested after production begins may incur an additional fee.
Ready to Begin Your Order?
Reach out on WhatsApp and let's start designing something extraordinary together.
Start a WhatsApp Chat